You can trust that your order will be quickly processed and safely delivered.
Orders take approximately 1-3 business days to ship, sometimes a little longer if item is in the final stage of production.
Gold is cast to order and Setting and Polishing can take up to 5 business days, possibly longer during the holiday season.
You will receive an email from us the day we ship your order with either delivery confirmation or tracking number.
Please be sure to have any email spam programs set so you can receive an email from shipping@gemnet.com
We can ship products anywhere in the United States using the shipping method of your choice.
International Shipments are by USPS International Priority Express or USPS International Airmail, to the following locations:
Canada, Switzerland, Australia, New Zealand, Virgin Islands, Puerto Rico and Others.
Our shipping charges are determined by the total dollar amount of your order and your location.
We do everything in our power to make sure your order makes it to you.
Nothing on the outside of your package indicates it’s contents.
If your package is lost, we will assist you and expedite your claim with any carrier.
USPS shipped orders will fit into a standard mail box slot.
Orders over $100. may require a signature.
GemNet uses Recycled Packaging materials whenever possible.
Credit Card Acceptance
GemNet accepts credit cards for payment online at our own discretion.
We may require additional information from Card Holder prior to shipment.
All Credit Card transactions are run in real time with 256 bit encryption to protect the Card Holder.
Wholesale Accounts
Our Minimum wholesale order is $50.00. We do not accept wholesale orders for less than $50.00.
International Customs Fees
Any and all Custom or Brokerage fee’s are the responsibility of the customer.
Please check your laws and with your Countries Customs office for any charges which may be by due.
GemNet is not responsible for any custom or brokerage charges.
Address Correction Fees
The customer is responsible for providing complete and accurate addresses on their order.
Any package returned to GemNet – “Not-deliverable as addressed” may be charged another shipping charge,
prior to re-shipment of package. Any package refused for any reason will be treated as a return and subject to any associated fees.
Delivery Title and Risk of Costs
GemNet shall in no event be liable for any direct, indirect, special, consequential or any other damages caused to buyer due to a delay in, failure of, errors in, or damage during the shipments of these goods.
Limits of Liability
In no event or circumstance shall GemNet in any way be liable for any loss, risk of loss, or damage, either direct or in direct, or for any direct or indirect or consequential damages arising from the use of any product contained on the face of this document. GemNet shall not be responsible for loss of income, potential income, data, or information or damage to any item as a result of the use, misuse or failure of any items listed or described on the face hereof.
Delivery Title and Risk of Costs
GemNet shall in no event be liable for any direct, indirect, special, consequential or any other damages caused to buyer due to a delay in, failure of, errors in, or damage during the shipments of these goods.
Precious Metals Pricing
Due to wide fluctuations in the precious metals market, Prices are subject to change without notice.
We are not responsible for typographical errors due to or caused by an employee error or data corruption.
Updated 12/28/2022.
